Residential HVAC missed-call recovery
Keep working. We’ll handle the callback.
Privacy
Plain-language privacy for a product built around missed-call recovery, stored proof, and accountable messaging
CallSnare stores the records needed to recover missed work, keep the office informed, and make results defensible later.
Updated March 8, 2026. This page is written to explain the product clearly, not to bury the operational reality inside legal jargon.
Signal chain
Fast recovery
Missed inbound calls get a reply path within seconds, not hours.
Operational control
Inbox, booking, proof, and handoff stay inside one working surface.
Stored evidence
Results are grounded in calls, messages, bookings, and timeline facts.
Summary
The short version
CallSnare exists to catch missed calls, keep the lead alive, and preserve the operating record behind the result. That means the product stores more than a simple text transcript: it stores the workflow context needed to make the product useful and auditable.
What we store
CallSnare stores the operating records needed to recover missed work
Tracked phone numbers, missed-call events, SMS conversations, bookings, and lead timeline records are stored so the office can act and explain results later.
Organization settings such as business hours, booking paths, templates, and job values are stored to make recovery and reporting work correctly.
Billing and guarantee records are stored so plan state, credits, and guarantee outcomes remain auditable.
How data is used
The product uses stored data to run the recovery workflow and prove what happened
CallSnare uses stored call and message records to trigger follow-up, route work into the inbox, and keep booking/proof tied to the same lead record.
Stored events are also used to calculate results, guarantee status, and timeline evidence inside the product.
We do not position the product as a broad public data marketplace or anonymous lead resale system.
Messaging and consent
Automated texting is part of the service, and opt-out handling is treated as a real control
Missed-call follow-up texts are part of the core product flow.
STOP and START style keywords are handled so outbound recovery respects opt-out state.
Customers are responsible for using CallSnare in a way that fits their business, jurisdiction, and messaging-consent obligations.
Providers and access
Third-party providers are used where the workflow requires them
Telephony and messaging traffic may flow through providers such as Twilio.
Billing data may flow through Stripe when paid subscriptions are active.
Only approved organization members and scoped integration credentials should access protected business data.